Warranty

WARRANTY

 

- SELFIE LIGHT guarantees the working of its products for the full warranty

period, effective from the date of purchase.

- We will fix or replace your product within the warranty period.

- We do not fix or replace lights that have obvious signs of use and breakage.

- We only replace items if they are defective or damaged by the manufacturer.

- We will not be held liable for any item(s) which is damaged due to incorrect usage, if the item is used incorrectly and causes damage to the item(s) we will not be held responsible. 

- We will not fix or replace any items which you have tried to repair by yourself or a third party.

- To be eligible for your warranty your product must be in it's original condition, if the product is not in its original condition and is missing parts unfortunately your warranty is void and our manufacturer will no longer honor the warranty. 
- Tampering of with your product will result in void of your warranty. 

- You have 7 days to report any missing items, if 7 days go by after the delivery date of your package we will assume that you have opened and checked the content of your order and that your parcel arrived in good order.

- Upon receiving your package - If you find a default item you have 7 days to report it, Selfie Light will not be held responsible if a client continues the use of a default item which results in the physical damage of the product. 

- The warranty of our products differ from product to product.

- It is your responsibility as the purchaser to ensure items are returned within the warranty period.

 

1 Year and 6 month Warranty is available on our products.

Budget Ring Lights. Tripods & Accessories - 6 months.

ELITE, ELITES & ELITE XS Ring Lights - 1 Year.

Selfie Ring Lights - 6 month.

 

ITEMS NOT COVERD UNDER OUR WARRANTY - WAER & TEAR

Wear and tear is damage that naturally and inevitably occurs as a result of normal use or wear, the following items are therefore not covered under our warranty:

1) Power Cables, USB cables or any other cables that power or charge your device.

 

Refunds (if applicable)

- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

- If you are approved, then your refund will be processed within 30 business days, and a payment will be returned back to you via EFT (electronic funds transfer).